Configure Secure POP ceritificate for JIRA mailbox connectivity

Correct JRE version should be installed compatible with the JIRA version on the Server where JIRA is installed.
Go to the Path for JAVA_HOME is configured. You can verify at your command prompt Admin mode with:

echo %JAVA_HOME%

It would look something like this on the Server where JIRA is installed.

C:\Program Files\Atlassian\JIRA\jre\bin

Import POPS certificate on Server for mailbox connectivity with JIRA:

The certificate would be created by your internal CA. You can place it at an accessible path on the JIRA Server. Use the below command:

C:\Program Files\Atlassian\JIRA\jre\bin> keytool -import -alias rootCA -keystore "C:\Program Files\Java\jre1.8.0_91\lib\security\cacerts" -trustcacerts -file "E:\Certificates\POPS.cer"

Download SSLPoke.class. Place this class at the above bin path.

Diagnose connectivity with the following command:

C:\Program Files\Atlassian\JIRA\jre\bin> SSLPoke mailserver.example.com 995

995 is the port for Secure POP and the Server name would be your On Premise Exchange Server name.


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