If you’re a solopreneur, freelancer, or small business owner, you may be hesitant to invest in technology, thinking that you’d rather keep your overhead costs low. However, buying the right tech tools can help you save time, stress, and—in the big picture—money at work. This guide explains where it’s worth putting your money.
Tech to Streamline Operations
More efficient business operations mean less waste and greater profits. Here are some technologies to enhance your work processes.
- Project management tools help everyone in your team stay on top of deadlines. If you’re a solopreneur, they make it easy to track deliverables for clients.
- Communication tools allow you to keep up with clients and workers alike.
- API tools with microservice architecture can help your business stay secure and scalable.
- Automation tools like Zapier and IFTTT help to save valuable hours.
Tools to Improve Your Financials
Maintaining control of money matters is a must for any business. These tools can help.
- Accounting tools simplify your bookkeeping and tax filing processes.
- Mobile apps help you manage your business finances when you’re on the go.
- Cloud storage makes it easy to keep your digital documents organized.
- The best invoice template makes it fast and easy to get the cash you’re due.
Technology to Keep Customers Happy
Your business relies on happy customers to survive. These tools can help keep them satisfied.
- A great website manager allows you to maintain your online platform, which customers can consult for basic information.
- Customer service solutions like Freshdesk and Zendesk allow you to meet customer needs and answer their questions.
- Payment solutions like Authorize.net and Chargebee allow you to give customers varied payment options, enhancing convenience.
- Customer feedback tools allow you to pinpoint where you can improve your customer service.
It might seem like investing in technology is a waste of money. After all, it will drive up your overhead costs, cutting into your profits. In fact, these kinds of tools can save you stress, time, and manpower—ultimately saving you money too.